When can I expect my order to arrive? All orders are typically processed and shipped within 7-15 business days, not including weekends or holidays. However, due to the COVID-19 pandemic, shipping times may be subject to delays. Our representatives will provide you with an estimated delivery date when you place your order.

We offer a 3-year warranty on our indoor LED panels, modules, receiving card, video processor, and power supplies.

Absolutely, we're happy to help. Just give us a call at (866) 847-5333 press #1 to speak to a consultant. We can work with you to find the perfect dimensions for your project.

Unfortunately, as our panels are manufactured in batches, there may be slight differences in brightness and color between modules. While it's possible to calibrate the panels, there's no guarantee that they will match perfectly. We recommend purchasing a larger screen and modifying the dimensions as needed.

We are co-manufacturers, meaning we manufacture products to a specific specification. If you're looking for a specific component in your LED panel, just let us know and we'll guide you through the process.

Yes, we do. While we currently feature the most common pixel pitch of 3.9mm on our website, we also offer fine pixel pitches such as 2.5mm, 1.9mm, and 1.5mm for indoor LED walls. We also have outdoor LED video walls with pixel pitches ranging from 3.9mm - 10mm.

We offer a variety of pre-made packages for easy purchase, but our panels are modular, allowing for custom designs to fit any dimensions. Whether you need a large or small screen, or a curved or flexible panel, we can accommodate any request.

Yes, you can. Our panels are designed for easy installation, allowing you to stack, hang, or mount them flush against a wall. However, if you would prefer, we also offer installation services.

Yes, we do. You can choose to hire our installation team for a turn-key experience or hire our Project Manager to fully assist you with the installation. Learn more.

Our panels are plug and play, with the assistance of a video processor. However, there are also a variety of live production and presentation programs available such as Resolume, ArKaos, Pro Presenter, and Mediashout that can help display your content on the LED screen.